Our comprehensive ELITE-level offering includes Vault, Internet Guardian, Digital Security Training, unlimited technical support, Special Technology Projects, and technology vendor management. The ideal ELITE customer is an organization for whom preventable down-time is not a risk worth taking, and for whom IT has to be a predictable, flat monthly fee as opposed to a nickel-and-diming arrangement. A flat monthly fee which includes a response-time and resolution-time SLA (Service Level Agreement) allows us to shoulder all of your computer needs and frees you to pursue the goals only you have the power to turn into reality.